Cookie Policy

What cookies are

Cookies are small text files that a website stores in the browser on your device. They allow the website to remember your actions and settings between visits, and allow third-party services embedded in the pages to work correctly. Similar technologies include browser local storage and pixels.

Which cookies the website uses

The luxticket.com website does not require registration and does not collect payment details, so it does not set its own cookies to identify users. Cookies may appear on the website in three cases:

Strictly necessary. They ensure pages load, the connection is secured over HTTPS and the website works correctly. Without them the website cannot function, and no consent is required for them.
Third-party services. Some pages embed the Vimeo video player, and fonts are loaded from Google Fonts servers. These services may set their own cookies in accordance with their own policies.
Analytics. The website may use Google Analytics 4 to collect anonymised statistics about visits and clicks through to messengers in order to improve the website and the quality of our service. The data is passed to Google in anonymised form and does not identify you personally.

Third-party services and links

The WhatsApp and Telegram buttons and the links to Trustpilot, Instagram and Facebook lead to external services. When you follow them you leave the luxticket.com website, and any further processing of data is governed by the policies of those services:

WhatsApp and Telegram, where correspondence with your concierge takes place
Vimeo, video playback on event pages
Google Fonts, font loading
Google Analytics, anonymised visit statistics
Trustpilot, Instagram and Facebook, LuxTicket reviews and social media

We do not control the cookies set by these services and recommend that you read their privacy policies.

How to manage cookies

You can delete cookies that have already been stored and block new ones at any time in your browser settings. Most browsers let you block all cookies, third-party cookies only, or delete them when the window is closed. Instructions are available in the help sections of Chrome, Safari, Firefox and Edge.

On your first visit the website shows a banner with a choice: Accept enables Google Analytics, Essential Only keeps strictly necessary cookies only. Your choice is stored in your browser and can be changed by clearing the site data. Disabling strictly necessary cookies may affect how some elements of the website work, for example embedded video.

Cookies and personal data

Any data that may be collected through cookies is processed in accordance with the LuxTicket Privacy Policy and the requirements of the GDPR. You have the right to access your data, request its deletion and withdraw your consent to processing.

Changes to this Cookie Policy

We reserve the right to make changes to this Policy, including when new services are added to the website. All updates will be published on this page with an updated date.

Contact information

If you have questions about the use of cookies on the website, contact us:

email: luxticket.promo@gmail.com
company: LuxTicket, Lux Ticket Limited
registered address: 1 Giltspur Street, Farringdon, London, United Kingdom, EC1A 9DD