Last updated: April 10, 2025

LuxTicket respects your right to privacy and is committed to protecting the personal data of all users who visit our website or contact us through available communication channels. This Privacy Policy describes what data we collect, how we use, store, and protect it.

1. Who We Are

LuxTicket is a company registered in the United Kingdom that provides informational and coordination services related to access to major international sporting events. Through our website, users can submit inquiries about tickets and receive assistance via contact forms or messaging platforms.

2. What Data We Collect

We may collect the following personal data:

• Full name
• Email address
• Phone number
• Username or display name in messaging platforms (e.g., Telegram, WhatsApp)
• Country or city of residence
• Any additional information you voluntarily provide in your message

We do not collect payment data through our website.

3. How We Use Your Data

Your data is used solely for the following purposes:

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• Responding to your inquiries and providing services
• Offering information about ticket options
• Communicating with you and supporting you throughout the process
• Improving our website and the quality of our services
• 
  

4. Legal Basis for Processing (According to GDPR)

We process your personal data based on:

• Your consent (when filling out the form or contacting us via messaging apps)
• Our legitimate interest — to respond to your inquiry and deliver the service
• 
  

5. Data Storage and Protection

We ensure the security of your data and restrict access to it to authorized personnel only. The website is protected by HTTPS encryption, and we apply both technical and organizational measures to prevent unauthorized access or data breaches.

6. Sharing Data with Third Parties

We do not share your data with third parties unless:

• 
  
• You have explicitly given your consent
• It is necessary to provide the service (e.g., coordination with trusted partners)
• It is required by applicable law
• 
  

7. Your Rights

You have the right to:

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• Access your data
• Request correction or deletion
• Withdraw your consent
• File a complaint with a data protection authority

To exercise your rights, please contact us at: luxticket.promo@gmail.com

8. Data Retention Period

We retain personal data only for as long as necessary to provide the service or as required by law.

9. Cookies and Analytics

Our website may use cookies to enhance your experience and gather anonymous statistics. By continuing to use the site, you agree to the use of cookies. You can disable cookies in your browser settings.

10. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. All updates will be published on this page with the updated date.

11. Contact Information

If you have any questions about this policy or how your personal data is used, please contact us:

Email: luxticket.promo@gmail.com

Company: LuxTicket

Registered address: 1 Giltspur Street, Farringdon, London, United Kingdom, EC1A 9DD