last updated
LuxTicket respects your right to privacy and is committed to protecting the personal data of everyone who visits our website or contacts us through the available channels. This Privacy Policy describes which data we collect, how we use it, store it and protect it.
LuxTicket, a company registered in the United Kingdom, provides information and coordination services related to access to major international sporting events. Through our website, users can send requests for information about tickets and get help via the contact form or messengers.
We may collect the following personal data:
We do not collect payment details through the website.
Your data is used solely for:
We process your personal data on the basis of:
We keep your data secure and restrict access to it to authorised staff only. The website is protected with HTTPS encryption, and we apply technical and organisational measures to prevent unauthorised access and leaks.
We do not share your data with third parties unless:
You have the right to:
To exercise these rights, write to us at info@luxticket.com.
We keep personal data only for as long as necessary to provide the service or as required by law.
Our website may use cookies to improve the user experience and to collect anonymised statistics. By continuing to use the website, you agree to the use of cookies. You can disable them in your browser settings.
More about which cookies the website uses and how to manage them in our Cookie Policy.
If you turn on notifications on the LuxTicket website or app yourself, your browser gives us a technical subscription address: a link to your browser's notification server (Google, Apple, Mozilla or Microsoft) and encryption keys. Along with it we store the website language, the page where notifications were turned on and the date. The subscription contains no name, phone number or other contact details.
The subscription is used only for short alerts about sales opening and new prices for events. It is kept in secure storage at our hosting provider Vercel and deleted as soon as the browser's server reports that it is no longer valid. You can turn notifications off at any time in your browser or phone settings.
We reserve the right to make changes to this Policy. All updates will be published on this page with an updated date.
If you have questions about this Policy or the use of your personal data, contact us:
Exclusive offers, only in the app
Nothing to download, barely any space. In the app:
Add LuxTicket to your Home Screen in three taps:
Exclusive offers and sales openings
A short alert when sales open for the biggest matches, new prices arrive or there is an exclusive offer. Rare and to the point, switch off any time.
